A Qualitative Evaluation of Employee’s Perceived Stress Utilizing a Worksite Stress Management Intervention

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According to the American Psychological Association (APA), 64% of Americans in 2019 reported work as a major stressor. Since the 1980s in the United States and across the world, work-related stress has risen as one of the top occupational health concerns. Empirical research throughout the last few decades has established the correlation between stress and numerous deleterious health effects. Researchers have implemented worksite stress management interventions in various ways within different frameworks that have provided varying results. The purpose of this study was to explore the impact of an eight-week, web-based, stress reduction intervention on employees of a private university in Southern California. A one-group pre- and post-test was employed using the14-item Perceived Stress Scale (PSS), which was administered at week one and week eight of the intervention. The study aimed to answer if there was an association between the number of workbook sessions completed in the program and perceived stress level and if the eight-week stress management intervention decreased perceived stress employees. A Chi-square was employed to test for an association, and frequency analysis was computed to determine pre- to post-mean difference. No significant association was found (X2(60) = 41.38, p > .05). There was a numerical reduction observed in the frequency analysis findings from pre- (???? = 28.60) to post- (???? = 21.93) intervention. Overall, a higher post-PSS score was seen when anything less than all eight intervention weekly activities were completed; however, the intervention did not statistically lower PSS scores. Recommendations are provided for enhancing future worksite stress management interventions.
A thesis submitted in partial fulfillment of the requirements for the degree Master of Public Health
Public Health, Health Education