Increasing Electronic Health Literacy Among Latinx Communities

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There has been an increase in dependence on digital capacity via technology use in health care settings, especially since the COVID-19 pandemic. Helping individuals with the foundational necessity of creating an email to increase electronic health (e-health) literacy was the aim of this project. Research has suggested that increased e-health literacy programs can increase the digital capacity of Latinx individuals to be more engaged in their health care and make better-informed care decisions. Collective feedback was gathered from community stakeholders via focus groups and key informant interviews to inform the project. Quantitative data will be collected via a one-group pre-and posttest design using the Telehealth Participation Willingness Scale, General Self-Efficacy Scale, and Short Assessment of Health Literacy Spanish. Using three different measures is hypothesized to show increasing telehealth participation and increased self-efficacy. It will also show a relationship between health literacy and the ability to create an email among Latinxs. The scores from the pretest will help establish a baseline. Then, the intervention will be implemented, followed by the posttest scores. Positive results based on the measurement scores will indicate that the GenteMail digital literacy toolkit is excellent for improving e-health literacy among Latinx communities. Implications are discussed to address social work practice, policy, and future research.
A capstone project submitted in partial fulfillment of the requirements for the degree Doctor of Social Work
Social Work, Health Education