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Browsing Graduate Student Works by Subject "Behavioral Psychology"
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Item Resiliency Factors Among Youth(2018-05) Reyes, Lindsey MarieThe psychological outcomes of children who experience adverse life events can include critical developmental impairments such as adopting maladaptive coping skills, conforming behaviors according to the behaviors of others, inappropriately responding to social cues, and even becoming perpetrators of the same maltreatment that was committed against them as children. Under similar circumstances, studies have found that some children do not display such patterns; these children are capable of resisting the temptations of associating with delinquent social groups and demonstrate resilient characteristics such as impulse control, strong problem-solving and socialization skills, and provide themselves with an abundance of supportive resources that assist in their recovery. Utilizing a case study design in which a triangulation of three sources was gathered, the common characteristics among adolescent youth who appeared to be resilient towards an adverse life event(s) was evaluated. First, a 25 item Likert-type survey was administered to assess the participants’ initial responses to questions about resiliency factors. Then, semi-structured interviews were conducted with a set of five open-ended questions. Finally, a journal was given to each participant and the participants were prompted to answer four open-ended questions. All three sources of information were analyzed and coded for themes between each participant’s written, verbal, and survey responses in order to categorize the key elements. This study was able to identify common characteristics amongst adolescents who showed resilience after adverse life events. It was found that psychological treatment was extremely beneficial to an adolescent youth’s psychological healing and increased his or her chances of obtaining resilience towards adversity compared to those who did not.Item Understanding the Employee Commitment for Organizational Change: Case of Bureau of Customs Port of NAIA(2023-08) Baliao, Renzzo Mari DeferiaCustoms administration is pivotal in supporting a nation’s economic activities and competitive advantages by optimizing revenue collection, enhancing operational paradigms, and facilitating trade while managing risks. Customs administrations also implement varying tariffs, taxation policies, and import/export regulations to effectively respond to global supply and demand fluctuations. The Bureau of Customs (BOC) in the Philippines oversees customs operations through 17 ports, including the Port of Ninoy Aquino International Airport (NAIA). With the recent change in the national government, employee commitment to organizational change becomes crucial for aligning processes with the new government’s objectives. A mixed methods research design involving a survey questionnaire and focus group discussions was employed, and the findings revealed a high level of employee commitment to organizational change, particularly in affective, normative, and continuance commitment. Moreover, employees perceived individual learning, successful implementation, and improved performance as outcomes of organizational change. The study highlighted the significance of affective commitment on individual learning and presented a complementary partial mediation effect of individual learning on improved performance through implementation success. Although some aspects of the adapted conceptual framework were supported, further research is recommended to explore additional variables and strengthen the understanding of organizational commitment to change.