Employee Interview Panel Training in Local Government: Best Practices for Raters

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The purpose of this study was to explore how local government organizations train or prepare raters for their role of serving on a job interview panel and to discover the best practices of this process. A qualitative methodology was used to execute the study with a naturalistic approach that offered the examination of real-world, nonmanipulated situations and experiences. A grounded theory design was utilized to organically allow theory to emerge while discovering the current processes in place. Data were collected using various social media platforms that sought specific participants to complete an open-ended, nonrandom survey related to their experiences as a rater on an interview panel. The survey was closed when saturation was reached, and no further unique themes were discovered. Data were analyzed for validity and reliability before being bracketed during the coding process to look for emerging themes. This study contributes to the efficiency and effectiveness of raters that participate in interview panels in a local government setting.
A dissertation submitted in partial fulfillment of the requirements for the degree Doctor of Public Administration
Organizational Psychology, Public Administration