Doctor of Business Administration
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Browsing Doctor of Business Administration by Subject "Organizational Psychology"
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Item Embracing Live Stream Video: A Virtual Conundrum(2020-04) van Haaster, Philip A.Relationships develop between people. In their infancy they are cautious and experimental, but upon maturation they become trusting and reliable. Businesses are interested in hastening this process, as commerce is also an event occurring between people, and 2 parties that trust the goods or services of each other welcome a free exchange agreement. This transfer is not limited to the tangible but also encompasses idea- and knowledge-sharing within an organization, the ability to make quality decisions, and action-oriented collaboration. With the global expansion of organizations, the reality of remote teams, and an increasing desire among talent to operate on a flexible schedule, establishing functioning teams that flourish has become ever more challenging. Reframing the issue into a relationship and trust development challenge allows organizations to introduce live-streaming during remote video conferencing as a solution to maintaining a meeting community. Testing surveys from remote-meeting participants in a global organization collected streaming habits during meetings and their opinions surrounding the effect live-streaming can have on building trust, establishing engagement, deploying a high-performance team, technical challenges, and privacy considerations. The data were analyzed with a binomial logistic regression to establish predictive behavior and employee markers that can be used by industry to create training and education. The Likert 5-point scale results were also contrasted between the streaming usage and no streaming usage groups with an independent samples t test, with significant differences found between the 2 user groups when considering effectiveness on building trust, engaging team members, and ultimate team performance.Item Retention and Turnover of Millennials in the Workplace: A Qualitative and Phenomenological Methodology(2020-03) Hamilton, Douglas EdwardThe purpose of this study was to conduct qualitative phenomenological research (a) considering the impact of a good jobs strategy (GJS) on retention intentions of millennial employees while (b) seeking to understand any significant motivation and hygiene factors influencing millennial retention and turnover, and (c) understanding any significant change management efforts required for implementation of a GJS. This study was based on Herzberg’s (1964) motivation-hygiene theory with specific application for the millennial generation. Using a phenomenological approach, semistructured interviews were conducted using 13 random millennial participants who volunteered and responded to a flyer posted on a bulletin board in Starbucks and posted on the principle investigator’s LinkedIn social media page. The interviews were digitally recorded, transcribed, and analyzed for the purposes of this study. Three themes emerged from the data including individual factors, organizational factors, and environmental factors. Ten subthemes also emerged from the data, which included recognition and praise, pay, feedback, career opportunities, time off, flexibility, management, culture, job elements, and team. The overall findings in this study, related to the factors that serve as motivation and hygiene factors for the millennial generation, closely align to Herzberg’s two-factory theory. As the number of millennial generation workers continues to grow in the workplace over the next few years, this study may assist organizations and managers in understanding the motivation and hygiene (de-motivation) factors of the millennial generation in an effort to reduce millennial turnover and increase millennial retention.